Help & FAQ

Learn how the RetroPlay platform works and where to find support.

Quick Start

  • 1. Create an account or sign in with Steam.
  • 2. Use the Giveaways page to filter your preferred prizes.
  • 3. Complete the displayed tasks and click "Enter".
  • 4. Track your progress in the Dashboard tab.

Frequently Asked Questions

What are RetroPlay points?

Points measure your activity (tasks, entries). The more you collect, the higher you climb on the leaderboard and unlock premium giveaways.

How do I confirm my entry?

After completing the required tasks, the "Enter" button becomes active. You'll receive a notification in the dashboard after signing up.

Can I participate from any country?

Yes, but some giveaways are marked with dedicated regions (e.g., EU, NA). Check the badge on each prize card.

Where do I see the winners?

Results are sent by email and appear in your notifications. We'll soon add a public page with winner history.

Contact & Support

Write to us if you need help or have a suggestion for the community.

Support Hours

Monday - Friday, 09:00 - 18:00 (EET)

We usually respond within 24 hours.

Alătură-te comunității Retroplay pe Discord!
0 Points